.staff-chat{display:flex;flex-direction:column;height:100%;min-height:0;background:#f5f7fb;color:var(--ink);overflow:hidden}.staff-chat-head{display:flex;align-items:center;gap:10px;padding:15px 14px;background:var(--navy);color:#fff;flex-shrink:0}.staff-chat-head>div{flex:1 1;min-width:0}.staff-chat-head strong{display:block;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-chat-head small{display:block;font-size:10px;color:#b9c4dd;margin-top:4px}.staff-chat-icon{display:grid;place-items:center;border:0;background:#ffffff14;color:#fff;border-radius:var(--radius-control,6px);width:30px;height:30px;font-size:20px;flex-shrink:0;cursor:pointer}.staff-chat-search{padding:14px;background:white}.staff-chat-tabs{display:flex;flex-shrink:0;background:#fff;border-bottom:1px solid var(--line);padding:0 12px}.staff-chat-tabs button{display:flex;align-items:center;justify-content:center;gap:7px;flex:1 1;min-width:0;padding:13px 8px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--muted);font:inherit;font-size:12px;cursor:pointer}.staff-chat-tabs button.active{color:var(--blue);border-bottom-color:var(--blue);font-weight:600}.staff-chat-tabs i{width:7px;height:7px;border-radius:50%;background:#a4aec0}.staff-chat-tabs i.online{background:#20bd83}.staff-chat-tabs span{padding:2px 6px;min-width:22px;border-radius:var(--radius-pill,999px);background:#eef0f6;color:var(--ink);font-size:10px}.staff-chat-tabs .active span{background:#eeecff;color:var(--blue)}.staff-chat-tab-unread{display:grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border-radius:var(--radius-pill,999px);background:var(--blue);color:#fff;font-size:10px}.staff-chat-search input{width:100%;border:1px solid var(--line);border-radius:var(--radius-control,6px);padding:11px 12px;font:inherit;font-size:12px;background:#f8f9fc}.staff-chat-peers{overflow-y:auto;flex:1 1;min-height:0;padding:5px 10px}.staff-chat-peer{display:flex;align-items:center;gap:11px;width:100%;text-align:left;border:1px solid transparent;border-bottom-color:#e7ebf3;background:transparent;padding:15px 8px;border-radius:var(--radius-control,6px);cursor:pointer;color:inherit}.staff-chat-peer:hover{background:#fff;border-color:#dcdff8}.staff-chat-peer>span:nth-child(2){flex:1 1;min-width:0}.staff-chat-peer strong{display:block;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-chat-peer small{display:block;margin-top:4px;font-size:11px;color:var(--muted)}.staff-chat-avatar{display:grid;place-items:center;width:39px;height:39px;flex-shrink:0;border-radius:50%;background:#e5e9ff;color:#4940c9;font-size:13px;font-weight:700;position:relative}.staff-chat-avatar i{position:absolute;bottom:-1px;right:-1px;width:10px;height:10px;border:2px solid #f5f7fb;border-radius:50%;background:#a4aec0}.staff-chat-avatar i.online{background:#20bd83}.staff-chat-unread{display:grid;place-items:center;min-width:21px;height:21px;padding:0 5px;border-radius:var(--radius-pill,999px);background:var(--blue);color:white;font-size:10px}.staff-chat-empty{margin:auto;padding:36px 20px;text-align:center;color:var(--muted)}.staff-chat-empty>span{font-size:38px;color:var(--blue)}.staff-chat-empty h3{color:var(--ink);font-size:15px;margin:0 0 9px}.staff-chat-empty p{font-size:12px;line-height:1.65;margin:0}.staff-chat-hint{padding:20px;font-size:12px}.staff-chat-footer,.staff-chat-hint{text-align:center;color:var(--muted)}.staff-chat-footer{flex-shrink:0;padding:12px 18px;font-size:10px;margin:0;background:#fff;border-top:1px solid var(--line)}.staff-chat-messages{flex:1 1;min-height:0;overflow:auto;overflow-anchor:none;overscroll-behavior:contain;scrollbar-gutter:stable;padding:18px 14px;display:flex;flex-direction:column;gap:12px;background:#f5f7fb}.staff-chat-day{margin:8px 0 16px}.staff-chat-message{position:relative;box-sizing:border-box;width:-moz-fit-content;width:fit-content;max-width:90%;border:1px solid var(--line);background:var(--panel);border-radius:var(--radius-bubble,6px) var(--radius-bubble,6px) var(--radius-bubble,6px) 0;padding:11px 40px 11px 14px;box-shadow:var(--shadow-sm)}.staff-chat-message.own{margin-left:auto;background:#dde8ff;border-color:#c5d7ff;border-radius:var(--radius-bubble,6px) var(--radius-bubble,6px) 0 var(--radius-bubble,6px)}.staff-chat-message>p{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;font-size:14px;line-height:1.55;margin:4px 0 6px}.staff-chat-message>small{display:block;font-size:10.5px;color:var(--faint);text-align:right}.staff-chat-message>.staff-chat-message-meta{display:flex;align-items:center;justify-content:flex-end;gap:4px}.staff-chat-receipt{display:inline-flex;align-items:center;color:#667781;line-height:1}.staff-chat-receipt.read{color:#34b7f1}.staff-chat-receipt.failed{color:#b42335;font-weight:700}.staff-chat-receipt svg{display:block}.staff-chat-message.failed{border-color:#e49494}.staff-chat-message:hover .message-menu-trigger{opacity:1}.staff-chat-message:not(.own) .staff-chat-actions-menu{left:2px;right:auto}.staff-chat-message .staff-chat-actions-menu svg{flex-shrink:0}.staff-chat-edit textarea{width:100%;min-height:70px;resize:vertical;padding:7px}.staff-chat-edit button,.staff-chat-edit textarea{border:1px solid var(--line);border-radius:var(--radius-control,6px);font:inherit;font-size:12px}.staff-chat-edit button{margin:8px 8px 0 0;background:#fff;color:var(--ink);padding:6px 9px;cursor:pointer}.staff-chat-edit button[type=submit]{background:var(--blue);border-color:var(--blue);color:#fff}.staff-chat-confirm{padding:12px;background:#fff8f1;border-bottom:1px solid #ecd5c3;font-size:12px;flex-shrink:0}.staff-chat-confirm>div{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}.staff-chat-confirm button{border:1px solid var(--line);border-radius:var(--radius-control,6px);padding:7px;background:#fff;font:inherit;font-size:11px;cursor:pointer}.staff-chat-confirm button:last-child{background:#b42335;color:#fff;border-color:#b42335}.staff-chat-retry{border:0;background:transparent;color:#b42335;font-size:11px;padding:6px 0 0;cursor:pointer}.staff-chat-older{align-self:center;padding:7px 13px;border:1px solid var(--line);border-radius:var(--radius-control,6px);background:#fff;color:var(--muted);font-size:11px;cursor:pointer}.staff-chat-composer{display:flex;align-items:flex-end;gap:8px;position:relative;padding:8px 12px max(8px,env(safe-area-inset-bottom,8px));border-top:1px solid var(--line);background:#fff;flex-shrink:0}.staff-chat-composer textarea{box-sizing:border-box;flex:1 1;min-width:0;height:42px;min-height:42px;max-height:120px;resize:none;padding:10px 14px;border:1px solid #c6d1d8;border-radius:var(--radius-control,6px);background:#fff;font:inherit;font-size:14px;line-height:20px}.staff-chat-composer textarea::placeholder{color:#596a74;opacity:1}.staff-chat-composer button[type=submit]{display:grid;place-items:center;flex-shrink:0;border:0;background:#000;color:#fff;width:44px;height:44px;border-radius:50%;cursor:pointer}.staff-chat-composer button[type=submit]:hover:not(:disabled){background:#202020}.staff-chat-composer button:disabled{opacity:.45;cursor:default}.staff-chat-emoji-control{position:relative;flex-shrink:0}.staff-chat-attach-toggle,.staff-chat-emoji-toggle{display:grid;place-items:center;flex-shrink:0;width:30px;height:44px;padding:0;border:0;background:transparent;color:#596a74;cursor:pointer}.staff-chat-attach-toggle:hover:not(:disabled),.staff-chat-emoji-toggle:hover{color:var(--ink)}.staff-chat-attachments{display:flex;flex-direction:column;gap:6px;flex:none;max-height:190px;overflow:auto;padding:8px 12px;border-top:1px solid var(--line);background:var(--panel)}.staff-chat-queued-file{display:flex;align-items:center;gap:9px;min-width:0;padding:6px;border:1px solid var(--line);border-radius:var(--radius-control,6px);background:var(--bg)}.staff-chat-queued-file>img{width:42px;height:42px;flex:none;object-fit:cover;border-radius:var(--radius-control,6px)}.staff-chat-queued-file>svg{flex:none;color:var(--muted)}.staff-chat-file-card>span,.staff-chat-queued-file>span{flex:1 1;min-width:0}.staff-chat-file-card strong,.staff-chat-queued-file strong{display:block;overflow-wrap:anywhere;font-size:12px;font-weight:500}.staff-chat-file-card small,.staff-chat-queued-file small{display:block;color:var(--muted);font-size:10px;margin-top:3px}.staff-chat-queued-file button{flex:none;width:28px;height:28px;padding:0;border:0;border-radius:var(--radius-control,6px);background:transparent;color:var(--muted);font-size:22px;cursor:pointer}.staff-chat-attachment{min-width:150px;width:min(240px,100%);margin:4px 0 7px}.staff-chat-attachment :is(img,video){display:block;max-width:100%;max-height:240px;border-radius:var(--radius-surface,6px);object-fit:contain}.staff-chat-attachment audio{display:block;max-width:100%;width:240px;height:42px}.staff-chat-file-card{display:flex;align-items:center;gap:8px;padding:9px;min-width:0;border:1px solid var(--line);border-radius:var(--radius-surface,6px);background:#ffffff80}.staff-chat-file-card>svg{flex:none;color:var(--muted)}.staff-chat-file-card>:is(a,button){display:grid;place-items:center;flex:none;width:28px;height:28px;padding:0;border:0;background:transparent;color:var(--ink);cursor:pointer}.staff-chat-file-card button:disabled{opacity:.45;cursor:default}.staff-chat-load-media{width:100%;margin-bottom:6px;padding:8px;border:1px solid var(--line);border-radius:var(--radius-control,6px);background:var(--panel);color:var(--ink);font:inherit;font-size:12px;cursor:pointer}.staff-chat-attachment>small[role=alert]{display:block;color:#ae273b;font-size:11px;padding-top:4px}.staff-chat-upload-status{display:block;color:var(--muted);font-size:11px;padding-block:4px}.staff-chat-emojis{position:absolute;z-index:40;left:0;bottom:54px;display:flex;gap:4px;padding:8px;border:1px solid var(--line);border-radius:var(--radius-surface,6px);background:#fff;box-shadow:0 12px 32px rgba(15,23,42,.2)}.staff-chat-emojis button{border:0;background:transparent;border-radius:var(--radius-control,6px);padding:3px 6px;font-size:17px;cursor:pointer}.staff-chat-emojis button:hover{background:#f0effc}.staff-chat-error{background:#fff1f1;color:#ae273b;font-size:11px;line-height:1.45;padding:10px 14px;border-bottom:1px solid #f2cbd1;flex-shrink:0}.staff-chat-copy-status{margin:0;padding:7px 14px;font-size:11px;color:var(--blue-strong);background:var(--blue-soft);flex-shrink:0}.staff-chat button:focus-visible,.staff-chat input:focus-visible,.staff-chat textarea:focus-visible{outline:2px solid var(--blue);outline-offset:2px}@media (hover:none){.staff-chat-message .message-menu-trigger{opacity:1}}